Texas DIR Cloud Services Contract
Welcome to the Environmental Intelligence DIR Cloud Services Contract Page. We are proud to be an awarded Vendor for the Texas Department of Information Resources (DIR) offering DIR eligible customers Cloud Infrastructure as a Service (IaaS) and Cloud Broker Services.
The Cloud IaaS and Cloud Broker Services available through the DIR Cloud Services Contract provide Environmental Intelligence with the opportunity to help DIR eligible customers greatly simplify the acquisition and implementation of Cloud Services. Our extensive experience and expertise with customizing and bundling complete Cloud Services solutions allows Environmental Intelligence to deliver to its customers a “right-sized” Cloud solution that meets their exact needs, specifications and requirements.
State Contract Number: DIR-TSO-2603
Vendor ID: 1270993664000
HUB Type: Hispanic / Male
Contract Term End Date: 2/19/2017
Contract Exp Date: 2/19/2018
Cloud Services Offered:
Infrastructure as a Service (IaaS):
Environmental Intelligence, LLC primary proprietary Cloud infrastructure data center is located in Texas, and the secondary geographic redundant Cloud infrastructure data center is located in Georgia. Environmental Intelligence, LLC maintains partnerships with a network of colocation data centers throughout the continental United States to service customers requiring off-premise Hybrid and Private Cloud IaaS solutions.
Environmental Intelligence provides Level 1 Help Desk Support at no additional charge. Level 1 Help Desk Support provides basic support for general questions related to the cloud interface, cloud availability, and cloud billing. Hours of Operation are from 8:00am to 5:00pm (Central Time), Monday – Friday, excluding Weekends and Holidays. Additional Help Desk services available based on customer requirements. Help desk support to customers with all support staff based in the continental United States. Environmental Intelligence, LLC attests that no Cloud IaaS solutions will ever be hosted, managed, or supported outside the continental United States.
Cloud Broker Services:
Environmental Intelligence’s Cloud Brokering Services provides eligible customers with a broad range of cloud services providers designed to greatly simplify the acquisition of an complete, custom cloud solution. We work with our customers to design and implement comprehensive solutions by aggregating services from a broad range of cloud vendors and by providing value-added custom services based on the needs of the customer. Environmental Intelligence also provides eligible customers with the ease and convenience of a single touch point for customer support, vendor management, domestic Level 1 help desk, consolidated invoicing, customer training, and access to higher level fee-based support for technical assistance. Environmental Intelligence’s Cloud Brokering fees are included with the monthly service fees except for Help Desk and Technical Services, for which separate pricing is available. Customer discount is based on Cloud Service provider’s MSRP.
All Cloud Services listed on this page are part of the DIR Cooperative Contracts program
Infrastructure as a Service (IaaS):
- Environmental Intelligence – EICloud ™
Cloud Broker Services Offered:
- ClubDrive – (IaaS and PaaS)
- Lab Tech
Please complete the fields below to obtain Cloud Services contract information, pricing, submit technical questions or general DIR contract information. You may also call us directly at (866) 992-5559.
Please reference DIR contract number, DIR-TSO-2603 on all purchase orders.
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For Questions about Environmental Intelligence or the Texas Cloud Services DIR Contract, please contact:
Frank J. Rosello
(469) 285-1054 – Dallas/Fort Worth
(800) 880-8934 Fax
Contract Manager: Carolyn Knowles
Phone: (512) 463-2615
Fax: (512) 475-4759
DIR Cloud Services Contract Discount Pricing Information
View the current pricing discount sheet and see what discount levels are available.
DIR Cloud Services Contract MSRP Pricing Information
View the current MSRP pricing sheet.
DIR Cloud Services Contract Sample Statement of Work (SOW)
View the sample Statement of Work (SOW).
DIR Customers will receive MSRP when obtaining Statement of Work (SOW) or quote.
DIR Cloud Services Contract Terms and Conditions
View Environmental Intelligence’s DIR Contract Terms and Conditions.
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